Overcoming Phone Phobia

Overcoming Phone Phobia

Many people who are involved in sales or any other type of service love everything about what they do except for one thing: the dreaded phone AKA phone phobia! From collection calls to making basic follow-ups, for some people the idea of making a phone call is enough...
The Goal Reset Button

The Goal Reset Button

Here we are! It is March. There was lots excitement when you set your goals in January. What do you see today as you look at your progress. I bet today as you look back at those goals you are in one of four groups. Going great, on a roll! Going ok on some not going so...
Getting From No to Yes

Getting From No to Yes

The word “no” is often thought of as a dirty word in the sales business. Consultants often look at it as an obstacle, a road block, and a stop sign. It is time that you could think of “no” as a positive? The best sales and marketing reps hear “no” far more often than...