Success is Spelled S.E.R.V.I.C.E.

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Speaker: Susanne Felker

Time: November 5, 2013


Call in Numbers:

US (559) 546-1301
CANADA (559) 546-1333
AUSTRALIA +61 (0) 3 8672 0150
UK +44 (0) 330 606 0194

Conference ID 215017#

Join us for this DSWA Teleclass as Susanne Felker discusses the compelling nature of service - to Clients and Leaders - and how it's tied to your success!

No one just rides the crest of success. Behind the passion for what you do requires pride, the pride in how you do it. How do you want to be remembered?

Who are the friends you have made along the way?

Who have you brought along with you on THEIR journey to success?

Will you be spoken of later as a great mentor and trainer, some one who wanted to share the success journey or will it just be all about you?

Susanne will be sharing with you tips on creating great customer relationships as well as how to support others as they meet their own business challenges, inspiring them to soar.

S. - Service – How much do we do & why?
E. - Empathy – Come from a place of understanding not condescension
R. - Respect – Take the first step in building a relationship.
V. - Victory - Theirs and Yours!
I. -  Interest – Whose goals and dreams are most prominent in your mind?
C. - Charisma – How do you get it?
E. - Enthusiasm – When you don’t have it, dig deep, make it happen! It makes people happy!

About Susanne Felker:

Nearly 35 years ago Susanne took a leap of faith and joined a new Direct Selling Company in Canada, Mary Kay Cosmetics. As Mary Kay was virtually unknown in Canada at that time there was much to prove in those fledgling years. Susanne decided that the best way to prove what her company stood for was to strive for Excellence and overcome her own personal challenges. The best way to show excellence in her mind was to develop other leaders and give them the training and belief they need to move forward and to develop others as well. This striving for excellence took her to her Company’s top position, the position of National Sales Director.

As a motivational speaker and trainer Susanne has addressed and trained large groups in and outside of her own company.

With retirement from her Company around the corner, Susanne attended and graduated from the DSWA’s Coach Excellence Certification Program. “I felt I just wanted to continue to touch women’s lives in a positive way and coaching was just a natural fit for me”. Women in Direct Sales all share a desire for balance in their lives while they achieve financial and professional success. They Do want to have it All. I want to show them that they can move past whatever holds them back and attain the Dreams they have for themselves and their families. “Both of my children grew up in a Direct Sales household and it is my belief that what they saw growing up had an impact on both of their very successful careers”.