Combine effective listening skills with the 10 second rule in team coaching, your entire business and your whole life!
When working with customers or coaching your marketing consultants, the 10 second rule will improve your results. It is a very simple rule that takes a bit of practice to incorporate into your life.
The 10 second rule is: Share for 10 seconds or less and ask a question.
It really is that simple.
When you share for less than 10 seconds and always end in a question you will keep the focus on the customer or your coaching client. When they are answering your question, you must listen very carefully to the answer, then use that information to drive your next 10 second response, then ask a question.
The key is to listen to the answer, then when it is your turn again share information clarifying what they said and end in a question again.
Effective Listening Skills
The 10 second rule only works when you have effective listening skills. Listening is not the same as hearing. Hearing is a physical effort, and listening is a mental focus. As a matter of fact, it is said that people who are deaf are very good listeners because they engage their mind more than people who hear. A person who has good listening skills:
- concentrates on the speaker
- interprets the words
- evaluates the meaning
- responds effectively in 10 seconds or less with clarifying information and asks another question
Team Business Coaching Skills
An effective business coach uses the 10 second rule and practices good listening skills. Using the 10 second rule in your business will bring your team more success.
Learn more about how to use the 10 second rule on the Cash Flow Show website.
This is really good advice for coaching home party company consultants who are “independent” as opposed to actual employees and also can be useful in any networking event, recruiting call, or other one on one situation to build rapport. Thanks Deb for another great training article.
It actually works well in almost every relationship. Great for connecting with teenagers and family too. Thanks, Christine!