 Heart Centered Listening is listening from your heart with a laser focus and
intent to hear and understand what is being said and felt by the speaker.
ICU Acknowledgement, as in I see who you are, is to look beyond the actions of
a person to “who” they had to be to accomplish what they did and to
acknowledge the person for their strengths and qualities.
“You’re The Expert” Questions
You're The Expert (YTE) are open-ended
questions (that cannot be answered by yes or no)
that lead to more clarity, insights, possibilities, and commitment. |
